Smart Elevator IoT Terminal Solution Market Cover Image

Global Smart Elevator IoT Terminal Solution Market Trends Analysis By Type (Residential Buildings, Commercial Buildings), By Component (Hardware, Software), By Communication Protocol (Wired Communication, Wireless Communication), By Application (Energy Management, Security and Surveillance), By Regional Trends and Forecast

Report ID : 50000834
Published Year : September 2025
No. Of Pages : 220+
Base Year : 2024
Format : PDF & Excel

Smart Elevator IoT Terminal Solution Market Trends Analysis and Size

The Global Smart Elevator IoT Terminal Solution Market size was valued at USD 3.4 Billion in 2024 and is estimated to reach USD 8.1 Billion by 2032, growing at a CAGR of 12.8% from 2026 to 2032.

The smart elevator IoT terminal‑solutions market is undergoing rapid transformation, driven by technological advances and changing stakeholder expectations. Key trends include growing demand for predictive maintenance (via sensors + real‑time diagnostics), energy efficiency mandates, advanced traffic management (especially in high‑rise and mixed‑use buildings), and increasingly user‑centric features (touchless controls, connectivity, customization). Solutions are shifting from hardware‑focused to integrated stacks combining hardware, cloud software, AI/ML analytics, and service offerings. Pricing models are evolving too, with more-as-a-service or managed services coming into play. Challenges such as retrofitting older elevators, ensuring cybersecurity, and integrating with building management systems remain significant.

What is a Smart Elevator IoT Terminal Solution?

A Smart Elevator IoT Terminal Solution refers to an advanced elevator system that integrates Internet of Things (IoT) technologies to provide real-time data exchange, monitoring, and automation. The solution typically includes a combination of hardware (e.g., sensors, controllers, and terminals) and software (e.g., analytics platforms and cloud services) that enable elevators to function intelligently, often communicating with other devices within a building's ecosystem. These systems enable enhanced user experience, optimized energy consumption, predictive maintenance, and greater overall building management efficiency.

Significance in Addressing Industry Challenges

The significance of Smart Elevator IoT Terminal Solutions lies in their ability to address multiple challenges faced by traditional elevator systems. One of the primary issues that these solutions help solve is the inefficient management of elevator operations in large buildings. Conventional elevators may experience delays due to underutilization or overloading, especially during peak hours. Smart elevators equipped with IoT terminals can optimize the flow of people, manage elevator scheduling more efficiently, and even adjust elevator capacity in real-time, leading to a significant reduction in wait times and energy consumption.

Role of Emerging Technologies and Integration

The growth of the Smart Elevator IoT Terminal Solution market is closely tied to emerging technologies like 5G, artificial intelligence (AI), machine learning (ML), and cloud computing. These technologies are enhancing the functionality, reliability, and efficiency of smart elevator systems.

  • 5G Connectivity: The deployment of 5G networks is playing a pivotal role in the advancement of IoT-based elevator solutions. 5G enables faster data transfer speeds, lower latency, and greater connectivity, allowing real-time communication between the elevator system and centralized cloud platforms. This results in improved user experience, seamless integration with other smart building systems, and more reliable monitoring and maintenance capabilities.
  • Artificial Intelligence and Machine Learning: AI and ML are being integrated into smart elevator systems to enable predictive analytics and autonomous decision-making. For example, AI algorithms can analyze historical data to predict peak traffic periods and adjust elevator scheduling accordingly, thereby reducing wait times and improving operational efficiency. Moreover, AI-based systems can identify potential system failures before they occur, allowing maintenance teams to proactively address issues before they lead to downtimes or safety hazards.
  • Cloud Computing: Cloud computing plays an essential role in the scalability and flexibility of smart elevator systems. Cloud-based platforms provide centralized data storage and processing, enabling building managers to remotely monitor elevator performance, track usage patterns, and perform diagnostics. With cloud connectivity, elevator systems can also receive over-the-air software updates, improving the system’s capabilities over time without the need for on-site intervention.
  • Edge Computing: In some cases, edge computing is being deployed in smart elevator systems to process data locally at the elevator terminals rather than sending all data to a central server. This reduces the need for constant cloud communication, enhances real-time decision-making capabilities, and ensures faster response times for critical actions such as safety protocols.

Applications of Smart Elevator IoT Terminal Solutions

The applications of Smart Elevator IoT Terminal Solutions are vast and diverse, spanning across multiple industries and sectors. Below are some of the key applications:

  • Residential Buildings: In residential buildings, smart elevators provide residents with faster and more efficient vertical transportation. Additionally, they offer enhanced safety features like facial recognition or fingerprint scanning for access control, as well as energy-saving features like motion-sensor lighting.
  • Commercial Buildings: In commercial spaces like office buildings and shopping malls, IoT-enabled elevators optimize traffic flow, improve elevator scheduling, and reduce energy consumption. These systems can also integrate with building management systems (BMS) for enhanced operational control.
  • Hospitality Industry: In hotels, IoT-based elevators enhance guest experience by reducing wait times and offering seamless, automated control systems. They also contribute to energy efficiency by adjusting lighting and air conditioning based on real-time occupancy data.
  • Healthcare Facilities: In hospitals and clinics, elevators play a critical role in ensuring smooth patient and staff movement. Smart elevators can prioritize the movement of patients, especially those in critical conditions, and can be integrated with hospital automation systems to adjust for specific needs (e.g., wheelchair accessibility).
  • Industrial and Logistics Sector: In warehouses and factories, smart elevators and lifts equipped with IoT solutions can optimize vertical transport for goods, reducing operational downtime and improving safety protocols.

Technological Advancements and Digitization

Technological advancements are playing a crucial role in shaping the future of the Smart Elevator IoT Terminal Solution market. As digitalization continues to transform industries, there is an increasing demand for interconnected, automated systems in buildings. The increasing trend of smart cities, where buildings and infrastructure are integrated into a unified digital ecosystem, is another key factor driving the growth of this market. Smart elevators, being a vital component of these ecosystems, are benefiting from the growing adoption of smart building technologies.

Future Growth Prospects and Opportunities

  • The Smart Elevator IoT Terminal Solution market is expected to continue its rapid growth trajectory, driven by the increasing adoption of IoT technologies, urbanization, and the need for energy-efficient building solutions. As the global demand for smart cities and infrastructure continues to grow, there are significant opportunities for market players to develop innovative solutions that further enhance the functionality of smart elevators.
  • New market opportunities will arise in emerging economies, where rapid urbanization is driving the construction of new residential and commercial buildings. Countries in Asia Pacific, such as China and India, are expected to be major contributors to market growth, as governments invest in infrastructure development and smart city initiatives. Additionally, advancements in AI, machine learning, and cloud computing will provide opportunities for further innovation in smart elevator technologies.

The Smart Elevator IoT Terminal Solution market is poised for substantial growth, with promising opportunities in both developed and emerging markets. As building automation technologies continue to evolve, smart elevators will become an integral part of the global trend towards smarter, more sustainable urban environments.

Smart Elevator IoT Terminal Solution Market Regional Trends

The smart elevator IoT terminal solution market is expanding rapidly across the globe, driven by advances in technology, the need for energy-efficient buildings, and increased urbanization. This market is characterized by solutions that integrate Internet of Things (IoT) technologies with elevator systems, enhancing operational efficiency, security, and customer experience. Regional dynamics play a crucial role in shaping market trends, and the varying growth rates, technological advancements, and regulatory initiatives across different regions provide an interesting narrative on how this market is evolving.

North America

  • North America is currently the dominant region in terms of market share and revenue. The market in this region was valued at approximately USD 1.8 billion in 2023 and is expected to grow at a CAGR of 11.5% during the forecast period. The United States and Canada are at the forefront, with technological innovation and a strong emphasis on smart cities driving the adoption of IoT-based solutions in elevators. Key players, such as Otis Elevator Company, KONE, and Schindler Group, have established a solid presence in the region, which is further fueled by investments in infrastructure and commercial real estate.
  • Government regulations and initiatives aimed at improving energy efficiency and sustainability, such as LEED (Leadership in Energy and Environmental Design) certifications, are key drivers of growth. Furthermore, there is a rising demand for smart buildings and automation systems, with more enterprises looking to modernize their aging elevator infrastructure, contributing to an upswing in IoT elevator deployments.

Europe

  • The smart elevator IoT market is also witnessing significant growth, particularly in countries like Germany, the UK, France, and Italy. The European market is expected to reach USD 1.2 billion by 2025, with a CAGR of 10% from 2023 to 2028. The European Union’s focus on energy efficiency and sustainability plays a pivotal role in driving demand for smart elevator solutions. A growing number of new and retrofit projects across the continent are incorporating advanced elevator systems that reduce energy consumption, improve safety, and enhance passenger experience.
  • The increased adoption of building automation and smart technologies in commercial real estate is propelling growth in countries like Germany, which is a leader in industrial automation and smart building solutions. Several European countries are also introducing regulations that encourage the adoption of energy-efficient technologies, thus boosting the market for smart elevators in the region.

Asia Pacific

  • The Asia Pacific region, led by countries such as China, Japan, and India, is expected to experience the fastest growth during the forecast period. In 2023, the region’s market was valued at USD 1.4 billion, and it is projected to grow at a CAGR of 15% through 2028. The rapid urbanization and booming construction sector in Asia are primary factors driving this growth. China, the world’s largest construction market, is investing heavily in smart city initiatives, which include the integration of IoT-based technologies in elevators.
  • India is seeing a rise in the adoption of modern elevator systems in both commercial and residential buildings, especially in urban areas. Japan, with its focus on automation and robotics, also remains a key market for smart elevator solutions. The region’s emphasis on smart infrastructure and the increasing demand for energy-efficient and safe elevator systems are accelerating the adoption of IoT solutions. Furthermore, government policies promoting green building standards and the development of eco-friendly infrastructure are encouraging the integration of advanced elevator solutions.

Latin America

  • Latin America is slowly adopting smart elevator technologies but is growing steadily. The market was valued at approximately USD 300 million in 2023, and it is expected to grow at a CAGR of 8% during the forecast period. Brazil and Mexico are the dominant players in the region, with an increasing number of commercial and residential buildings adopting energy-efficient and smart technologies.
  • The demand for smart elevators is driven by the region’s increasing focus on sustainability, urbanization, and modernization of infrastructure. Governments in countries like Brazil have started to promote green building standards and energy-efficient solutions, which is stimulating the demand for IoT-based elevator solutions.

Middle East & Africa (MEA)

  • The market for smart elevator IoT solutions is growing at a moderate pace. Valued at around USD 250 million in 2023, the MEA market is expected to expand at a CAGR of 9% through 2028. The Gulf Cooperation Council (GCC) countries, particularly the UAE, Saudi Arabia, and Qatar, are leading the charge due to their booming real estate and infrastructure development sectors. The region’s rapid urbanization and the construction of iconic buildings like the Burj Khalifa and the King Abdullah Financial District have spurred the adoption of advanced building technologies, including IoT-enabled elevators.
  • The region’s strong emphasis on smart city projects and the integration of sustainable and energy-efficient technologies is driving the growth of the smart elevator market. However, economic variability and political instability in certain parts of Africa may slow down growth in that sub-region, resulting in a more regionally uneven market.

North America remains the market leader in terms of revenue share, Asia Pacific is poised to grow the fastest during the forecast period. The growth of Asia Pacific will be fueled by rapid urbanization, large-scale construction projects, and government initiatives promoting smart cities and energy-efficient solutions. Advancements in IoT, government incentives for green technologies, and the increasing demand for automation and smart buildings will continue to shape the global market for smart elevator solutions, with North America and Europe maintaining strong market positions.

Smart Elevator IoT Terminal Solution Market Competitive Landscape

The smart elevator IoT terminal solution market is highly competitive, with key players including Otis Elevator Company, Schindler Group, and Thyssenkrupp AG. These companies focus on product innovation, quality, and cost efficiency to maintain market leadership. The market is also influenced by factors like growing demand from the metallurgy and foundry industries.

  • KONE Corporation
  • Mitsubishi Electric Corporation
  • Hitachi Ltd.
  • Fujitec Co., Ltd.
  • Toshiba Elevator and Building Systems Corporation
  • Hyundai Elevator Co., Ltd.
  • Sigma Elevator Company

Smart Elevator IoT Terminal Solution Market Scope Table

Smart Elevator IoT Terminal Solution Market Segments Analysis

Smart Elevator IoT Terminal Solution Market, By Type

The smart elevator IoT terminal solution market is expanding rapidly with the integration of AI, sensors, and real-time data for safety, efficiency, and user convenience. Adoption is driven by urbanization, smart city projects, and demand for energy-efficient infrastructure.

  • Residential Buildings: Residential applications account for nearly 25% of the market in 2024, driven by the rise of smart homes and high-rise apartments requiring secure, connected, and energy-efficient elevator systems.
  • Commercial Buildings: Commercial buildings dominate with over 35% market share, fueled by increasing demand for smart office complexes and corporate towers leveraging IoT-based elevators for efficiency and tenant satisfaction.
  • Industrial Buildings: Industrial use represents around 10% of demand, with IoT-enabled elevators improving logistics efficiency, safety, and monitoring for manufacturing and warehouse operations.
  • Hospitality Sector: The hospitality industry holds about 8% of the market, where IoT-driven elevators enhance guest experiences through personalized services and seamless mobility in hotels and resorts.
  • Healthcare Facilities: Healthcare facilities contribute 12% of the market, as smart elevators with IoT integration support emergency operations, priority movement, and hygiene compliance in hospitals and clinics.
  • Transportation Hubs: Transportation hubs such as airports and metro stations represent nearly 10% share, with demand for high-capacity, intelligent elevator systems ensuring passenger flow management and security.

Smart Elevator IoT Terminal Solution Market, By Component

The smart elevator IoT terminal solution market is advancing as modern infrastructure demands seamless integration of connected technologies. Growth is fueled by rising adoption of IoT, AI-driven analytics, and predictive maintenance in vertical transportation systems.

  • Hardware: Hardware accounts for over 50% of the market share in 2024, including sensors, controllers, and communication modules, driven by increasing installations in smart buildings and transportation hubs.
  • Software: Software is growing at a CAGR of 7.5%, enabling real-time monitoring, predictive analytics, and remote control, playing a critical role in optimizing elevator performance and user experience.
  • Services: Services represent around 25% of the market, with strong demand for installation, maintenance, and managed services as enterprises adopt end-to-end IoT-enabled elevator solutions globally.

Smart Elevator IoT Terminal Solution Market, By Communication Protocol

The smart elevator IoT terminal solution market is advancing with robust communication technologies that enable seamless data transfer and system integration. Both wired and wireless protocols play a crucial role in improving efficiency, reliability, and connectivity in modern infrastructure.

  • Wired Communication: Wired systems hold about 54% of the market in 2024, offering high reliability, minimal latency, and strong data security, making them the preferred choice for large commercial complexes and residential towers.
  • Wireless Communication: Wireless solutions are growing rapidly at a CAGR of 8.5%, driven by flexibility, cost efficiency, and scalability, particularly in retrofitting projects and smart city developments where fast deployment is essential.

Smart Elevator IoT Terminal Solution Market, By Application

The smart elevator IoT terminal solution market is growing as IoT integration enables advanced monitoring, predictive maintenance, and improved passenger experience. Applications are enhancing operational efficiency, energy savings, and real-time control across modern infrastructures.

  • Energy Management: Energy management applications represent nearly 21% of the market in 2024, reducing elevator energy consumption by up to 25% through intelligent load balancing and regenerative drive systems.
  • Security and Surveillance: Security and surveillance hold around 17% share, with IoT-enabled elevators incorporating biometric access, AI video analytics, and real-time monitoring to enhance passenger safety.
  • Elevator Maintenance and Diagnostics: Maintenance and diagnostics dominate with 31% share, growing at a CAGR of 7.9%, as predictive analytics reduce downtime and extend equipment life by up to 20%.
  • Passenger Flow Management: Passenger flow management accounts for nearly 16% of demand, leveraging AI algorithms to cut average waiting times by 30–35% in high-density commercial and residential towers.
  • Remote Monitoring and Control: Remote monitoring and control applications contribute 15% of the market, providing real-time status updates and centralized control critical for smart cities and large-scale transit hubs.

    Detailed TOC of Smart Elevator IoT Terminal Solution Market

  1. Introduction of Smart Elevator IoT Terminal Solution Market
    1. Market Definition
    2. Market Segmentation
    3. Research Timelines
    4. Assumptions
    5. Limitations
  2. *This section outlines the product definition, assumptions and limitations considered while forecasting the market.
  3. Research Methodology
    1. Data Mining
    2. Secondary Research
    3. Primary Research
    4. Subject Matter Expert Advice
    5. Quality Check
    6. Final Review
    7. Data Triangulation
    8. Bottom-Up Approach
    9. Top-Down Approach
    10. Research Flow
  4. *This section highlights the detailed research methodology adopted while estimating the overall market helping clients understand the overall approach for market sizing.
  5. Executive Summary
    1. Market Overview
    2. Ecology Mapping
    3. Primary Research
    4. Absolute Market Opportunity
    5. Market Attractiveness
    6. Smart Elevator IoT Terminal Solution Market Geographical Analysis (CAGR %)
    7. Smart Elevator IoT Terminal Solution Market by Type USD Million
    8. Smart Elevator IoT Terminal Solution Market by Component USD Million
    9. Smart Elevator IoT Terminal Solution Market by Communication Protocol USD Million
    10. Smart Elevator IoT Terminal Solution Market by Application USD Million
    11. Future Market Opportunities
    12. Product Lifeline
    13. Key Insights from Industry Experts
    14. Data Sources
  6. *This section covers comprehensive summary of the global market giving some quick pointers for corporate presentations.
  7. Smart Elevator IoT Terminal Solution Market Outlook
    1. Smart Elevator IoT Terminal Solution Market Evolution
    2. Market Drivers
      1. Driver 1
      2. Driver 2
    3. Market Restraints
      1. Restraint 1
      2. Restraint 2
    4. Market Opportunities
      1. Opportunity 1
      2. Opportunity 2
    5. Market Trends
      1. Trend 1
      2. Trend 2
    6. Porter's Five Forces Analysis
    7. Value Chain Analysis
    8. Pricing Analysis
    9. Macroeconomic Analysis
    10. Regulatory Framework
  8. *This section highlights the growth factors market opportunities, white spaces, market dynamics Value Chain Analysis, Porter's Five Forces Analysis, Pricing Analysis and Macroeconomic Analysis
  9. by Type
    1. Overview
    2. Residential Buildings
    3. Commercial Buildings
    4. Industrial Buildings
    5. Hospitality Sector
    6. Healthcare Facilities
    7. Transportation Hubs
  10. by Component
    1. Overview
    2. Hardware
    3. Software
    4. Services
  11. by Communication Protocol
    1. Overview
    2. Wired Communication
    3. Wireless Communication
  12. by Application
    1. Overview
    2. Energy Management
    3. Security and Surveillance
    4. Elevator Maintenance and Diagnostics
    5. Passenger Flow Management
    6. Remote Monitoring and Control
  13. Smart Elevator IoT Terminal Solution Market by Geography
    1. Overview
    2. North America Market Estimates & Forecast 2021 - 2031 (USD Million)
      1. U.S.
      2. Canada
      3. Mexico
    3. Europe Market Estimates & Forecast 2021 - 2031 (USD Million)
      1. Germany
      2. United Kingdom
      3. France
      4. Italy
      5. Spain
      6. Rest of Europe
    4. Asia Pacific Market Estimates & Forecast 2021 - 2031 (USD Million)
      1. China
      2. India
      3. Japan
      4. Rest of Asia Pacific
    5. Latin America Market Estimates & Forecast 2021 - 2031 (USD Million)
      1. Brazil
      2. Argentina
      3. Rest of Latin America
    6. Middle East and Africa Market Estimates & Forecast 2021 - 2031 (USD Million)
      1. Saudi Arabia
      2. UAE
      3. South Africa
      4. Rest of MEA
  14. This section covers global market analysis by key regions considered further broken down into its key contributing countries.
  15. Competitive Landscape
    1. Overview
    2. Company Market Ranking
    3. Key Developments
    4. Company Regional Footprint
    5. Company Industry Footprint
    6. ACE Matrix
  16. This section covers market analysis of competitors based on revenue tiers, single point view of portfolio across industry segments and their relative market position.
  17. Company Profiles
    1. Introduction
    2. Otis Elevator Company
      1. Company Overview
      2. Company Key Facts
      3. Business Breakdown
      4. Product Benchmarking
      5. Key Development
      6. Winning Imperatives*
      7. Current Focus & Strategies*
      8. Threat from Competitors*
      9. SWOT Analysis*
    3. Schindler Group
    4. Thyssenkrupp AG
    5. KONE Corporation
    6. Mitsubishi Electric Corporation
    7. Hitachi Ltd.
    8. Fujitec Co.
    9. Ltd.
    10. Toshiba Elevator and Building Systems Corporation
    11. Hyundai Elevator Co.
    12. Ltd.
    13. Sigma Elevator Company

  18. *This data will be provided for Top 3 market players*
    This section highlights the key competitors in the market, with a focus on presenting an in-depth analysis into their product offerings, profitability, footprint and a detailed strategy overview for top market participants.


  19. Verified Market Intelligence
    1. About Verified Market Intelligence
    2. Dynamic Data Visualization
      1. Country Vs Segment Analysis
      2. Market Overview by Geography
      3. Regional Level Overview


  20. Report FAQs
    1. How do I trust your report quality/data accuracy?
    2. My research requirement is very specific, can I customize this report?
    3. I have a pre-defined budget. Can I buy chapters/sections of this report?
    4. How do you arrive at these market numbers?
    5. Who are your clients?
    6. How will I receive this report?


  21. Report Disclaimer
  • Otis Elevator Company
  • Schindler Group
  • Thyssenkrupp AG
  • KONE Corporation
  • Mitsubishi Electric Corporation
  • Hitachi Ltd.
  • Fujitec Co.
  • Ltd.
  • Toshiba Elevator and Building Systems Corporation
  • Hyundai Elevator Co.
  • Ltd.
  • Sigma Elevator Company


Frequently Asked Questions

  • The Smart Elevator IoT Terminal Solution Market refers to the sector involving the integration of Internet of Things (IoT) technology into elevator systems. These systems utilize smart sensors, cloud connectivity, and advanced analytics to enhance the functionality, efficiency, and safety of elevators.

  • The growth of the Smart Elevator IoT Terminal Solution Market is primarily driven by the rising demand for smart buildings, which are equipped with advanced technologies for better energy efficiency, security, and convenience.

  • Smart Elevator IoT Terminal Solutions offer numerous benefits, including improved efficiency, enhanced safety, and reduced operational costs. The real-time monitoring of elevator systems allows for proactive maintenance, reducing the chances of unexpected breakdowns and costly repairs.

  • The numerous advantages, the Smart Elevator IoT Terminal Solution Market faces several challenges. One of the key obstacles is the high initial investment required for implementing IoT-enabled elevator systems.

  • The future outlook for the Smart Elevator IoT Terminal Solution Market is positive, with significant growth expected in the coming years. The increasing trend toward urbanization, along with the rising demand for smart and sustainable infrastructure, will drive further adoption of smart elevator systems.